Question about order # 647498


Customer Service


I was wondering about the wait time on the fullfillment of my order. Since i am waiting on 5 backordered items, can you give me an estimate on when the order may be shipped. just curious.
Phillip McReynolds


I was double checking the status of this order. If you could let me know when i can expect it.
Thanks
Phillip


Hi Phillip,

It's just waiting for the advanced bestiary to arrive...should be late next week when our next shipment hits the warehouse. Thanks for being so patient.

--Jeff


Just thought I would check in again on the status of my order. Thanks for replying earlier

Paizo Employee Director of Sales

phillip mcreynolds 40 wrote:
Just thought I would check in again on the status of my order. Thanks for replying earlier

Your order is being held up by Skull & Bones (d20) and the Medieval Player's Manual (d20). If you would like the remainder of your order to ship more quickly, I can move these two onto a separate order. This will require an additional shipping and handling fee, but you will get the majority of your books much more quickly.

Let me know how you would like to proceed.

Thanks,
cos


I understand that my order is being held up by two products. Could you go ahead and ship what you have in stock. will the other two items come back in stock or are they unavailable. let me know .Thanks for your great customer service.
phillip McReynolds

Paizo Employee Director of Sales

phillip mcreynolds 40 wrote:

I understand that my order is being held up by two products. Could you go ahead and ship what you have in stock. will the other two items come back in stock or are they unavailable. let me know .Thanks for your great customer service.

phillip McReynolds

I have set those items to ship separately from the rest of the order so we can get the remainder out as quickly as possible. We will ship the other two books as soon as we are able to bring more copies in.

Thanks,
cos


Cosmo,
I was curious about the status of my order and what books have gone out of stock? can you give me an estimate on when the books will ship and which books will be shipped out? Thanks for your time. I know you are stressed. Thanks agin.
Phillip McReynolds

Paizo Employee Director of Sales

phillip mcreynolds 40 wrote:

Cosmo,

I was curious about the status of my order and what books have gone out of stock? can you give me an estimate on when the books will ship and which books will be shipped out? Thanks for your time. I know you are stressed. Thanks agin.
Phillip McReynolds

It appears that everything is in and ready to go. Your order should be shipping soon.

Thanks,
cos

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