What happened to Pathfinder #3?


Customer Service

Liberty's Edge

My name is Patrick Mastrobuono. When I went to check up on my Pathfinder subscription I found a discrepancy.

Ongoing Subscription

Most recent volume:
Volume #2 shipped 11/06/07 via USPS Package Service (estimated 4 to 8 business days in transit)

Next volume:
Volume #4 ships December 2007

Is this why I haven't received #3 yet?
Oh and why do I have two sets of Pathfinder #2 available for download and not 3's 1 and 2?

Paizo Employee Director of Sales

Tikon2000 wrote:

My name is Patrick Mastrobuono. When I went to check up on my Pathfinder subscription I found a discrepancy.

Ongoing Subscription

Most recent volume:
Volume #2 shipped 11/06/07 via USPS Package Service (estimated 4 to 8 business days in transit)

Next volume:
Volume #4 ships December 2007

Is this why I haven't received #3 yet?
Oh and why do I have two sets of Pathfinder #2 available for download and not 3's 1 and 2?

It appears that you created the order before Pathfinder Volume 3 shipped and selected Pathfinder Volume 2 as your starting volume, but then the order wasn't completed until after Pathfinder Volume 3 was shipped. So the sub skipped your Volume 3.

I will put your Volume three in with the shipment of your next subscription shipment. Volume 4 will be shipping soon and combining them will save you on some shipping.

Thanks!
cos

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