Payment method failed.

[Taliesin Hoyle]

Dear Paizo customer serviece.

My subscription to Pathfinder carries the following message:

Next volume:
Pathfinder #2—Rise of the Runelords Chapter 2: "The Skinsaw Murders" (OGL) Print Edition (Payment method failed)

I have changed the order to a different card.

My wife's bank cancelled the card after our honeymoon in Thailand as a security precaution because one of the places we used the card was on a fraud blacklist. Sorry that I forgot to change the payment details.

Please email me to confirm that the change has been registered. [e-mail]

Taliesin Hoyle.

P.s, You are paragons of customer service. I appreciate how visible and approachable you are. I think we all do. Well done.

[Taliesin Hoyle]

Payment method has been changed to a different card. Please try the transaction again. I changed it a few weeks ago. Please respond on this thread to acknowledge reciept. If I do not see any activity here, I will try to send an email. I am loath to do so at the moment because there is already this channel of communication.

[Taliesin Hoyle]

If I do not hear from you all before Friday, I am going to try another channel of communication.

[Ungoded]

Just bumping this to the top now that the Paizo guys are in the office.

[Cosmo]

Taliesin,

I apologize for having missed your post yesterday!

(And thank you very much, Answer Dragon, for the timely bump. A whole Duck's worth of pasty Seattle sightseers for you!)

Tal,

I have successfully reprocessed your Pf#2 and we will get it shipped out to you as soon as possible. Please check your My Subscriptions page and double check to ensure that everything is set up according to Hoyle*.

Thanks,
cos

Spoiler:

Y'see what I did there? Funny, huh?

[blackcat]

Cosmo wrote:

Taliesin,

I apologize for having missed your post yesterday!

(And thank you very much, Answer Dragon, for the timely bump. A whole Duck's worth of pasty Seattle sightseers for you!)

Tal,

I have successfully reprocessed your Pf#2 and we will get it shipped out to you as soon as possible. Please check your My Subscriptions page and double check to ensure that everything is set up according to Hoyle*.

Thanks,
cos

** spoiler omitted **

Cosmo...Don't give up your day job....1.cause you are a brilliant and shining example of Paizo customer focus....and 2 that attempt of humour was just WRONG :-P LOL

[Taliesin Hoyle]

Thank you all very much. I was not worried. I knew it would all be resolved post haste.

Thank you Ungoded for the bump. Very considerate of you.

[Ungoded]

Taliesin Hoyle wrote:

Thank you all very much. I was not worried. I knew it would all be resolved post haste.

Thank you Ungoded for the bump. Very considerate of you.

You're welcome.

Your time zone seems to conflict with Paizo's work schedule, so I thought I'd try and put it in front of them for you.

[Taliesin Hoyle]

I am on the other side of the Earth here in Taiwan.