Order 773751


Customer Service

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Well, it has been four weeks since Dragon 359 shipped, but I haven't seen hide nor hair of it. To top it off yesterday something I ordered from Amazon arrived (transit time: 5 days from the USA), and my Pathfinder #1 arrived even though it was shipped a week later than Dragon 359.

Could it be possible to redeem this order for store credit? If I can I'll just pick up D359 at my FLGS. If it does happen to show up I'll pay whatever it costs to return it to you...

Paizo Employee Director of Sales

Atrocious wrote:

Well, it has been four weeks since Dragon 359 shipped, but I haven't seen hide nor hair of it. To top it off yesterday something I ordered from Amazon arrived (transit time: 5 days from the USA), and my Pathfinder #1 arrived even though it was shipped a week later than Dragon 359.

Could it be possible to redeem this order for store credit? If I can I'll just pick up D359 at my FLGS. If it does happen to show up I'll pay whatever it costs to return it to you...

I'm sorry that your magazine never managed to get to you!

I will return the transaction for store credit. It should be available for you immediately.

Thanks,
cos

Dark Archive

Cosmo wrote:

I'm sorry that your magazine never managed to get to you!

I will return the transaction for store credit. It should be available for you immediately.

Thanks,
cos

Thank you Cosmo! I already picked up the mag at my FLGS (although the mag was actually 25% more expensive on the stand than when I ordered it from you guys (that includes shipping), shame it didn't show). If I does show up, should I return it to you?

Paizo Employee Chief Technical Officer

Atrocious wrote:
Cosmo wrote:

I'm sorry that your magazine never managed to get to you!

I will return the transaction for store credit. It should be available for you immediately.

Thanks,
cos

Thank you Cosmo! I already picked up the mag at my FLGS (although the mag was actually 25% more expensive on the stand than when I ordered it from you guys (that includes shipping), shame it didn't show). If I does show up, should I return it to you?

No need. Please share it with a friend with our compliments.

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