Cosmo
Director of Sales
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Ben Rosenthal wrote:
I recently received my first pathfinder! Hurrah!
But, to my surprise, the next day I received my second copy of the first magazine.
If anyone knows a way to remedy this, because I think it may have used up one of my pre-paid ones to send it.
D'oh!
Yes, your Ongoing subscription was not properly tied to your transitioned volumes and it started too early. I apologize for the inconvenience and I will send you an email with instructions on how we can rectify the situation.
Thanks,
cos