No Pathfinder yet? Should I worry?


Customer Service


Hey,

I got the shipping email back on 8/20 (order number 784894) but the book still hasn't shown up in my mailbox. That's a long time in shipping... much longer than I used to with other online stores. I live in Austin, Texas, not somewhere exotic like Alaska or Canada. :)

So what do you think, should I be worried?

Later,
Cody

Paizo Employee Director of Sales

eihort wrote:

Hey,

I got the shipping email back on 8/20 (order number 784894) but the book still hasn't shown up in my mailbox. That's a long time in shipping... much longer than I used to with other online stores. I live in Austin, Texas, not somewhere exotic like Alaska or Canada. :)

So what do you think, should I be worried?

Later,
Cody

Your Pathfinder and RotR Player's Guide shipped out on 8/20 via USPS Standard Mail, which has an estimated delivery time of 3 to 10 business days. Ten business days from 8/20 would be September 4.

So, no, you needn't worry yet. It will probably show up this next week. If you haven't seen it by the end of next week, then you should maybe start worrying. Please let me know if this is the case.

Thanks,
cos


Cosmo wrote:
eihort wrote:

Hey,

I got the shipping email back on 8/20 (order number 784894) but the book still hasn't shown up in my mailbox. That's a long time in shipping... much longer than I used to with other online stores. I live in Austin, Texas, not somewhere exotic like Alaska or Canada. :)

So what do you think, should I be worried?

Later,
Cody

Your Pathfinder and RotR Player's Guide shipped out on 8/20 via USPS Standard Mail, which has an estimated delivery time of 3 to 10 business days. Ten business days from 8/20 would be September 4.

So, no, you needn't worry yet. It will probably show up this next week. If you haven't seen it by the end of next week, then you should maybe start worrying. Please let me know if this is the case.

Thanks,
cos

Great, thanks! Hopefully I'm in for just a couple more disappointing trips to the mailbox.

The Exchange

Ah, was going to post a similar message. Got my email on the 20th as well. (patience... ~whimper~ ~drool~)

Oh well, here's looking forward to Saturdays mail! ~cross fingers~ :D

Dark Archive

eihort wrote:

Hey,

not somewhere exotic like Alaska or Canada. :)

I didn't know my country is considered "exotic" :P

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