My order still "pending"


Customer Service


I placed an order a few weeks ago and the status here at the site shows to still be pending.

In the past, when I placed an order through the Paizo store, I recieved it with inside of a week. There may have been a couple orders that took a week and a half, but still...

I'm not complaining (yet) so much as curious as to why its taking so long to get shipped.

My order number is 540077

Paizo Employee Director of Sales

helcat_74 wrote:

I placed an order a few weeks ago and the status here at the site shows to still be pending.

In the past, when I placed an order through the Paizo store, I recieved it with inside of a week. There may have been a couple orders that took a week and a half, but still...

I'm not complaining (yet) so much as curious as to why its taking so long to get shipped.

My order number is 540077

We received your order on 8/14/07. The reason it has not shipped yet is that two of the items on the order state in their product desciption "Usually ships in 5 to 11 business days". Today is business day number nine from when we received your order.

However, everything is in and ready to go. Your order is in queue to ship and you should receive the shipping confirmation email sometime this week.

Thanks,
cos


Thank you.

In the future I'll pay more attention. It just seemed like it was taking longer than usual.

As I said (and will say again), the orders I've made in the past were received with in a week or week and a half. Which I think is pretty quick. That combined with the selection here, is what keeps me coming back.

I can still remeber the days when just about anything you ordered from anybody took "6 to 8 weeks."

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