Hi there! I have a question about my GameMastery modules subscription. The order is in my order history, but I have not yet been charged for the module nor is the PDF available to me yet. Now, the payment for the module was declined the first time because I had canceled my card and forgot to update my info with my new card, but I clicked on the link asking me to change payment form for the order and did so to no avail it seems. Any light shed on this would be great!
Thanks!
Director of Sales
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Hi there! I have a question about my GameMastery modules subscription. The order is in my order history, but I have not yet been charged for the module nor is the PDF available to me yet. Now, the payment for the module was declined the first time because I had canceled my card and forgot to update my info with my new card, but I clicked on the link asking me to change payment form for the order and did so to no avail it seems. Any light shed on this would be great!
Thanks!
It looks like when you changed the payment info, the system failed to re-process the order as it should have. I have done this and your order is now in queue for shipment. We will get your module shipped out as soon as possible. I apologize for the delay.
Thanks,
cos
Thank you very much Mr. Cosmo :)
You Paizonians rule!