Order #768825


Customer Service


Hi guys,

According to my order history, this shipped on August 2nd. I still haven't recieved it. Now this waiting time wouldn't have been unusual for my Dungeon subscription, but I'm fairly sure that my copies of D0 & D1 arrived ~2 weeks after shipping. (I could be wrong on that, but I know it was substantially quicker than the periodical class that Dungeon was shipped)

Any idea on what the shipping time is supposed to be between Paizo & British Columbia?*

*The irony is that I could drive to Seattle in 3 hours, but toss that US-Canada border in the way, and shipping takes weeks for anything I order from the US :-(

Paizo Employee Director of Sales

Talion09 wrote:

Hi guys,

According to my order history, this shipped on August 2nd. I still haven't recieved it. Now this waiting time wouldn't have been unusual for my Dungeon subscription, but I'm fairly sure that my copies of D0 & D1 arrived ~2 weeks after shipping. (I could be wrong on that, but I know it was substantially quicker than the periodical class that Dungeon was shipped)

Any idea on what the shipping time is supposed to be between Paizo & British Columbia?*

*The irony is that I could drive to Seattle in 3 hours, but toss that US-Canada border in the way, and shipping takes weeks for anything I order from the US :-(

Your copy of W1 was shipped and should be on it's way to you. Mostly likely it has just experienced a slight delay and will be arriving soon.

Thanks,
cos


Hey Cosmo,

I just got a package from Paizo... but it was Order 674580, which shipped on August 16th. Which makes me a little worried about W1, as it was shipped on August 2nd.

This latest order was a box, where as I'm pretty sure that the order with only W1 would be one of those cardboard mailer envelope thingies.

Would that make a difference? (I'm pretty sure I would have picked the same option for shipping, as I don't get a lot of options as an International customer. However, I can't see any shipping info (other than date shipped) in my order history)

Joel

*And thanks for the extra pack of Relics of War cards in Order 674580!

Paizo Employee Director of Sales

Talion09 wrote:

Hey Cosmo,

I just got a package from Paizo... but it was Order 674580, which shipped on August 16th. Which makes me a little worried about W1, as it was shipped on August 2nd.

This latest order was a box, where as I'm pretty sure that the order with only W1 would be one of those cardboard mailer envelope thingies.

Would that make a difference? (I'm pretty sure I would have picked the same option for shipping, as I don't get a lot of options as an International customer. However, I can't see any shipping info (other than date shipped) in my order history)

Joel

*And thanks for the extra pack of Relics of War cards in Order 674580!

Your W1 was shipped in an envelope, but this shouldn't affect the delivery time (Note: I said shouldn't, not won't).

Your W1 should be arriving any time now.

Thanks,
cos


Cosmo wrote:


Your W1 was shipped in an envelope, but this shouldn't affect the delivery time (Note: I said shouldn't, not won't).

Your W1 should be arriving any time now.

Thanks,
cos

Cosmo knows all ;-)

It arrived in the mail today. Odd that the other delivery that shipped ~10 days later arrived first, but I should just given up trying to figuring out the vagaries of cross-border mail, lol

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