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Wondering whats up with these two orders...775013 is for bloodsworn vale for my gm sub, to date I haven't recieved anything except for a comfirmation of the invoice for it in my email. I saw a charge for it run through my account last week but seems to have expired as a hold??? wondering whats going on with this any info would be wonderful.
Also order 773978 was order 6/8/07 in the morning I have only recieved a email that confirmed the order. the charge for the item ran through the bank and again expired...whats going on with these two orders any info would be greatly appriciated.
Director of Sales
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Wondering whats up with these two orders...775013 is for bloodsworn vale for my gm sub, to date I haven't recieved anything except for a comfirmation of the invoice for it in my email. I saw a charge for it run through my account last week but seems to have expired as a hold??? wondering whats going on with this any info would be wonderful.
Also order 773978 was order 6/8/07 in the morning I have only recieved a email that confirmed the order. the charge for the item ran through the bank and again expired...whats going on with these two orders any info would be greatly appriciated.
The reason that it appears that the two orders had been charged, then the charge dropped off is that you were not seeing a charge but rather an authorization for the orders. You will not be charged for the orders until they ship out of our warehouse.
As for your Bloodsworn Vale module, this order should be shipping sometime this week. You will receive another confirmation email when it ships. For the other order, unfortunately it appears that we have run out of this t-shirt in your size, so we will not be able to fill this order until we can get some more printed up. This will delay the shipment of this order for a couple of weeks. I apologize for the delay.
Thanks,
cos
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The reason that it appears that the two orders had been charged, then the charge dropped off is that you were not seeing a charge but rather an authorization for the orders. You will not be charged for the orders until they ship out of our warehouse.As for your Bloodsworn Vale module, this order should be shipping sometime this week. You will receive another confirmation email when it ships. For the other order, unfortunately it appears that we have run out of this t-shirt in your size, so we will not be able to fill this order until we can get some more printed up. This will delay the shipment of this order for a couple of weeks. I apologize for the delay.
Thanks,
cos
So on the gm sub does this mean I will get seven swords on time next week as it seems it is shipping next week for everyone else? Or will the fact that I am recieving this one so late mess that up? Also how do I go about cancel an order? As I will need to cancel 773798.
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Director of Sales
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So on the gm sub does this mean I will get seven swords on time next week as it seems it is shipping next week for everyone else? Or will the fact that I am recieving this one so late mess that up? Also how do I go about cancel an order? As I will need to cancel 773798.
We will be shipping your Seven Swords of Sin this week or next, as well. I will send you an email about canceling order 773978.
Thanks,
cos
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We will be shipping your Seven Swords of Sin this week or next, as well. I will send you an email about canceling order 773978.Thanks,
cos
So if Seven swords shipping this week and pathfinder is shipping this week is there anyway I could just get bloodsworn shipped with them? I was thinking about doing the combined shipping anyways I just don't want to mess pathfinder and seven swords shipping date up.
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Director of Sales
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*bump*
hey cosmo one last question when will my copy of the pdf for bloodsworn be avialible?
PDF's of your subscription modules will become available as each module ships. Therefore, your Bloodsword Vale PDF will become available when it ships. You will receive a confirmation email when it ships that will also let you know that the PDF is in your My Downloads section.
Thanks,
cos