D0, D1 and W1 arrived yesterday


Customer Service


D0 was by itself, which is correct. However D1 & W1 were in the same package, which is ok, but the notes that I got said I was being charged the 3.54 each for shipping/handling.

I can afford it, but shouldn't there be a bit of a break as they were in the same package?

Oh, However, I *really* like the plain white cardboard envelope with no markings as to what is inside, as I think that the fill-in Mail Person doesn't like Dungeon magazine. No. 148 arrived in shreds, *after* 149 had arrived ok. I just hope that 150 is fine.

-- david
Papa-DRB

Paizo Employee Director of Sales

Papa-DRB wrote:

D0 was by itself, which is correct. However D1 & W1 were in the same package, which is ok, but the notes that I got said I was being charged the 3.54 each for shipping/handling.

I can afford it, but shouldn't there be a bit of a break as they were in the same package?

Oh, However, I *really* like the plain white cardboard envelope with no markings as to what is inside, as I think that the fill-in Mail Person doesn't like Dungeon magazine. No. 148 arrived in shreds, *after* 149 had arrived ok. I just hope that 150 is fine.

-- david
Papa-DRB

Papa-DRB,

I'm sending you an email about this shipment.

You've got mail! (or, rather, you will a bit when I get it written and sent off)

Thanks,
cos


Cosmo wrote:


Papa-DRB,

I'm sending you an email about this shipment.

You've got mail! (or, rather, you will a bit when I get it written and sent off)

Thanks,
cos

Got the email, and thanks for the shipping credit. I just wish that all the other companies that I dealt with online were half as good as you guys.

Hey, you managers at Paizo (Lisa, et.al.). These Customer Service guys/gals all deserve a raise, or at least a pat on the back from the managers. They sure as heck get a pat on the back from me!

And as for Gary, he needs to be given a few weeks off to a tropical island where he can enjoy drinks and watching the sites from a lounge chair.

-- david
Papa-DRB
02.04.18

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