Gamemastery Module W1 questions


Customer Service


I some questions for Vic or anyone else about the Gamemastery Module W1 (the newest module).

1. Have we been charged for this module already?
2. Is there any way to have somewhere on this site telling us what you have charged us for it and Pathfinder?
3. Have you sent us an e-mail stating that you are charging us for this?

The reason why I am asking is there was a $19.08 charge to my account from Paizo. I figured that it was on the up and up, but I did not know what the charge was for. Since I will have two subscriptions from you guys, I want to make sure that I know which one it is, especially since I will also be buying other stuff from you all.

Thanks for the answers.

Paizo Employee Chief Technical Officer

Sharoth wrote:

I some questions for Vic or anyone else about the Gamemastery Module W1 (the newest module).

1. Have we been charged for this module already?
2. Is there any way to have somewhere on this site telling us what you have charged us for it and Pathfinder?
3. Have you sent us an e-mail stating that you are charging us for this?

The reason why I am asking is there was a $19.08 charge to my account from Paizo. I figured that it was on the up and up, but I did not know what the charge was for. Since I will have two subscriptions from you guys, I want to make sure that I know which one it is, especially since I will also be buying other stuff from you all.

Thanks for the answers.

1. We don't charge you until we ship.

2. When we do charge you, you'll get an e-mail, and you'll see it in your Order History.
3. I believe that later today, we're sending an e-mail letting you know that we're expecting to ship W1 next week. (Is that what you were asking?)

As for the charge on your card, I don't see one for $19.08, but we charged $19.06 for the Order of the Stick book that shipped out on the 17th.


~scratches my head~ Maybe that was it. I will double check. Thanks for the response Vic.


Doh!!! It WAS Order of the Stick, Start of Darkness! Doh! Doh! Doh! And it was $19.06, not $19.08. ~shakes my head~ Sorry! And thanks for the quick response!


Thanks for the response, Vic!

Shadow Lodge

Paizo, your customer service is to be commended.


Derekjr wrote:
Paizo, your customer service is to be commended.

~grins~ They are just trying to butter me up so I will send them a case of beer! Am I not right, Vic and Cosmo?

Paizo Employee Director of Sales

Sharoth wrote:
Derekjr wrote:
Paizo, your customer service is to be commended.
~grins~ They are just trying to butter me up so I will send them a case of beer! Am I not right, Vic and Cosmo?

Aww, heck... That's not necessary.

Spoiler:
I like amber brews.


Hey, Cosmo! I think the system ate your post! Perhaps if we game the servers some beer too, they would behave more? ~listens to the servers~ You want high quality mead and you might think about behaving? Damn, but these servers have high quality taste!


Ok. When I do finally meet you, I will treat you to some Amber brew! Is that a deal, Cosmo?

(And your post finally showed up. Give the servers some mead, quick!!!)

Paizo Employee Chief Technical Officer

Sharoth wrote:
(And your post finally showed up. Give the servers some mead, quick!!!)

I think that's the problem. We need to give the servers LESS mead.

Paizo Employee Director of Sales

Vic Wertz wrote:
Sharoth wrote:
(And your post finally showed up. Give the servers some mead, quick!!!)
I think that's the problem. We need to give the servers LESS mead.

Pfft... In my experience, servers bring the mead.

Spoiler:
...and the beer ...and the wine ...and the Jaeger.


Vic Wertz wrote:
Sharoth wrote:
(And your post finally showed up. Give the servers some mead, quick!!!)
I think that's the problem. We need to give the servers LESS mead.

~laughter~ Sure! You just want it all for yourself, Vic!

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