Order 643542


Customer Service


I received this order today and found D1: Crown of the Kobold King within; however, the receipt states that package should have instead contained D0: Hollow's Last Hope.

Should I be concerned, or is D0 en route?

Thank you.

Paizo Employee Director of Sales

Jester King wrote:

I received this order today and found D1: Crown of the Kobold King within; however, the receipt states that package should have instead contained D0: Hollow's Last Hope.

Should I be concerned, or is D0 en route?

Thank you.

I think you should be concerned, because I am. If your invoice says that the contents are D0, then you should have a D0 in your package. Your subscription D1 shipped out last Friday (the 13th), though it probably wasn't picked up by the USPS until the next business day (Monday the 16th).

I will get a replacement copy of D0 shipped out to you as soon as possible.

Thanks,
cos


Thanks, COS

I received the other D1 today, and will look forward to receiving D0.

Your prompt attention to all my customer inquiries is one reason for my customer loyalty combine that with your great products and you have me for the long haul!

Thanks again.

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