Gamemastery Module Subscription


Customer Service

Grand Lodge

I preordered D0, D1, and D2. So far I received D0 and D1. The quality was so good I decided to subscribe to the modules.

My problem is now I get an e-mail stating that they are shipping D1 to me. I was hoping they would connect the preorders and the subscription and start with the one after D2.

Can this be fixed before D1 is shipped as part of the subscription?

Thanks.

Paizo Employee Director of Sales

Olmac wrote:

I preordered D0, D1, and D2. So far I received D0 and D1. The quality was so good I decided to subscribe to the modules.

My problem is now I get an e-mail stating that they are shipping D1 to me. I was hoping they would connect the preorders and the subscription and start with the one after D2.

Can this be fixed before D1 is shipped as part of the subscription?

Thanks.

I have canceled the subscription D1, and I also went ahead and canceled your preorder of D2. Your subscription is all set up, now.

Thanks!
cos

Grand Lodge

Cosmo wrote:


I have canceled the subscription D1, and I also went ahead and canceled your preorder of D2. Your subscription is all set up, now.

Thanks!
cos

Thank you Cos...once again you have shown why Paizo is a top notch company.

Dark Archive

I have a question: I ordered and received D1, and was really pleased with the module. I want to subscribe as well, but wonder if I would be charged twice for D1 and receive a duplicate copy I wouldn't actually need.

How would that work out? Ta!

Paizo Employee Director of Sales

Benoist Poiré wrote:

I have a question: I ordered and received D1, and was really pleased with the module. I want to subscribe as well, but wonder if I would be charged twice for D1 and receive a duplicate copy I wouldn't actually need.

How would that work out? Ta!

Soon, when you create a new subscription you will be able to designate whether you want the subscription to begin with the next module or the previous one. As of right now, this functionality is not yet available so you should either just wait until the next module ships.

Thanks,
cos

Liberty's Edge

I know Its silly and Fane but..

I noticed The Gamemastery Subscriper charter tags...
did I Qualify for one since I ordered before they started to ship or was I to late?

Dark Archive

I have just received my first module of the subscription and all I can say is.... WOW!!!!. But.......I haven´t been charged for it in my credit card and I can´t download the PDF version (it doesn´t appear as an option in my "my account" page) so I was wondering if there´s some kind of problem.

Paizo Employee Chief Technical Officer

JPSTOD wrote:

I know Its silly and Fane but..

I noticed The Gamemastery Subscriper charter tags...
did I Qualify for one since I ordered before they started to ship or was I to late?

You should have a subscriber tag. It's not a charter thing—all current Module subscribers should have the same tag, regardless of when they subscribed. We'll look into it.

Paizo Employee Chief Technical Officer

Roald wrote:

I have just received my first module of the subscription and all I can say is.... WOW!!!!. But.......I haven´t been charged for it in my credit card and I can´t download the PDF version (it doesn´t appear as an option in my "my account" page) so I was wondering if there´s some kind of problem.

Yep—it's a problem. And there are some other folks in the same boat with you. It's the current item on Gary's bug-hunting quest, though.

Sorry about the mix-up, but on the plus side, we should have all these bugs worked out by the time the first Pathfinder ships!

Paizo Employee Senior Software Developer

JPSTOD wrote:

I know Its silly and Fane but..

I noticed The Gamemastery Subscriper charter tags...
did I Qualify for one since I ordered before they started to ship or was I to late?

Aha! A bug. Thanks for pointing this one out.

There is no such thing as a "charter" GameMastery Modules subscriber, and your title should definitely be showing. I've found and fixed the bug, but you won't see the change until the next time I roll the site. (Most likely today or tomorrow.)

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