Order 736096


Customer Service


Hi,
I placed this order on May 18, and I believe it shipped to New Zealand on May 23/24.
The problem is I have not yet received this as of yet. I am not sure of the shipping times on this, and was wondering if someone there could shed some light on this, and let me know if I should start worrying or not.
P.S. I have moved since the order shipped, but placed a redirection on my mail, so that should't pose a problem.
thanks

Paizo Employee Director of Sales

James Braid wrote:

Hi,

I placed this order on May 18, and I believe it shipped to New Zealand on May 23/24.
The problem is I have not yet received this as of yet. I am not sure of the shipping times on this, and was wondering if someone there could shed some light on this, and let me know if I should start worrying or not.
P.S. I have moved since the order shipped, but placed a redirection on my mail, so that should't pose a problem.
thanks

Unfortunately, we do not do a lot of shipping to New Zealand, so I do not have a good estimate of the usual shipping time. However given that this is about as far away from us that you can get and remain on this planet, I would have to say that you can expect a shipping time of six to eight weeks (I am, of course, giving a long estimate). Furthermore, if the package has to go through a mail redirection process, you can assume that it will be delayed further. Please keep me posted on the arrival of this order and I will keep an eye on it from this end.

Thanks,
cos

Community / Forums / Archive / Paizo / Customer Service / Order 736096 All Messageboards
Recent threads in Customer Service