Can't update Credit Card Info


Customer Service


i went to my shopping cart to buy a new subscription. i noticed that the CC info that Paizo has on file is an old one that i had canceled last year, but i could not find how to enter a new credit card to my account. could one of the fine employs at paizo help me buy my birthday present for myself. thanks.


You do realize that Dragon and Dungeon are being cancelled, I hope... :( If you send an email to customer.service@paizo.com I'm pretty sure they'll be able to help you out. :D

Paizo Employee Director of Sales

Thanks for the help, Lilith! :)

Ace,

If you go through the checkout process as normal, it will ask you for the 3 digit card verification number for the old card*. Enter that and click "Continue" and it will take you to the "Confirm Your Order" page. On this page, there is an "Edit" button next to the payment method. If you press that button, you will be taken to a page where you can enter a new payment method.

Thanks!
cos

Spoiler:
*If you don't have that number, don't worry. You can actually enter any 3 digit number to proceed. It doesn't check until you process the order by hitting the "Place your order" button on the final page, so if you change the payment method it will not matter.

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