International Payment Options


Customer Service


I just received the first charge on my credit card for my Paizo subscription (not sure if it is Dungeon or Dragon). The bad news was that I copped an additional Visa foreign currency fee on top of that. For my Dungeon or Dragon subscription the amount is relatively small. However since I am also subscribing to Pathfinder that amount will get bigger.

I'm pretty sure that credit card is the only payment option for me at the moment but I just wanted to double check that there wasn't some other option I can use to avoid extra charges.

Olaf the Stout

Paizo Employee Chief Technical Officer

Olaf the Stout wrote:
I'm pretty sure that credit card is the only payment option for me at the moment but I just wanted to double check that there wasn't some other option I can use to avoid extra charges.

Ongoing month-to-month subscriptions do require credit cards. But even our store orders (for which we do accept checks and money orders) require payment in US dollars, so no matter what, you've got to take a currency conversion hit somewhere when you buy from us.


I don't mind taking the currency conversion hit. It's the additional fee on top of the currency conversion that I want to avoid. I don't get one when I use PayPal. I do when I use my Credit Card to pay for things from the US directly. It is a per transaction fee too. This means that with a month-to-month subscription I have to wear that fee every month (or twice a month at the moment with a Dungeon and Dragon sub).

If there was any way to minimise the amount of times I got this fee (i.e. minimise the amount of times my account was charged) I would be grateful. A yearly subscription option would be one such solution.

Olaf the Stout


In the past I have had people pick stuff up for me and throw in in a box, or I ordered from Amazon because your shipping prices were way higher.

So I'm gonna put a pack together and see how you guys do....

By the way, a box of books from Amazon, shipped from Kentucky, took 12 days to a small city in China. Which blows me away.... So you guys have tough competition.

Of course you have personality, cool, and Cosmo on your side.

KA
(Weihai, Shandong, China)

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