| Rhothaerill |
I have a similar question...recently I ordered the critical hit deck and the erasable combat log. I chose for separate shipping since the combat log was on backorder and I wanted to get the critical hit deck now. If I were to add preorders of D0 and D1 can I get those shipped with the combat log when it comes off backorder, or should I just make a separate order for the preorders?
Thanks in advance.
Cosmo
Director of Sales
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I have a similar question...recently I ordered the critical hit deck and the erasable combat log. I chose for separate shipping since the combat log was on backorder and I wanted to get the critical hit deck now. If I were to add preorders of D0 and D1 can I get those shipped with the combat log when it comes off backorder, or should I just make a separate order for the preorders?
Thanks in advance.
We are currently reprinting Combat Pads and they should be available around the beginning of June, which is right around the same time that D0 and D1 will be dropping.
I have, therefore, added these to your order, set them all to ship together, and sent you a new confirmation email.
Thanks,
cos
grrtigger
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I'm about to order the new Monster Mayhem game, and wanted to combine it with my pre-order of Monster Ecologies. However, last time I placed an order intending to combine it with the Monster Ecologies, it literally shipped before Customer Service received my email requesting the orders be combined.
Not that I'm complaining about the super-fast service, mind you, but it would be nice if there were an easy way to flag new orders so they could be combined with other stuff I'm waiting on. Sometimes I'm more interested in saving on the shipping costs than in getting the new item right away. Is there any way you could add a comment field to the checkout process, or maybe even just a checkbox we could click to automatically combine new orders with the most recently-placed pre-order?
Edit: or maybe display a list of current pending orders, with radio buttons to pick which order to combine the new order with.
Or something. I'm sure you get the idea, even though my brain refuses to function properly due to it being well before noon ;)
Thanks!
Lisa Stevens
CEO
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I'm about to order the new Monster Mayhem game, and wanted to combine it with my pre-order of Monster Ecologies. However, last time I placed an order intending to combine it with the Monster Ecologies, it literally shipped before Customer Service received my email requesting the orders be combined.
Not that I'm complaining about the super-fast service, mind you, but it would be nice if there were an easy way to flag new orders so they could be combined with other stuff I'm waiting on. Sometimes I'm more interested in saving on the shipping costs than in getting the new item right away. Is there any way you could add a comment field to the checkout process, or maybe even just a checkbox we could click to automatically combine new orders with the most recently-placed pre-order?
Edit: or maybe display a list of current pending orders, with radio buttons to pick which order to combine the new order with.
Or something. I'm sure you get the idea, even though my brain refuses to function properly due to it being well before noon ;)
Gary and I have talked about this. I know it is something that we are hoping to add in the future. I just have no idea when it might rise to the top of the coding list. I wish I had three more Garys! :)
-Lisa
grrtigger
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Gary and I have talked about this. I know it is something that we are hoping to add in the future. I just have no idea when it might rise to the top of the coding list. I wish I had three more Garys! :)
I'm perfectly happy to send coffee if it will help ;)
I'll go ahead and put through this order for Monster Mayhem - is there any way you can catch it on your end and add it to my Monster Ecologies pre-order? What's the best way to handle this kind of thing?
Thanks for the fast reply!
Cosmo
Director of Sales
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I'll go ahead and put through this order for Monster Mayhem - is there any way you can catch it on your end and add it to my Monster Ecologies pre-order? What's the best way to handle this kind of thing?
Thanks for the fast reply!
grr,
I have added the Monster Mayhem game to your Monster Ecologies preorder, and sent you a new confirmation email. They will ship together to save on shipping.
Thanks!
cos
grrtigger
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I have added the Monster Mayhem game to your Monster Ecologies preorder, and sent you a new confirmation email. They will ship together to save on shipping.
Hrm .. this is strange. Sorry to be a pain, but:
Shipping on the original order of Monster Ecologies was $5.30. If I add Monster Mayhem to my cart and start checking out, it shows shipping as $9.40. Shipping on the combined order of both items is $15.35, or $0.65 more expensive than ordering them separately. Is this correct?
ps, for reference, this question is for order #723866. Thanks in advance!
Vic Wertz
Chief Technical Officer
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Shipping on the original order of Monster Ecologies was $5.30. If I add Monster Mayhem to my cart and start checking out, it shows shipping as $9.40. Shipping on the combined order of both items is $15.35, or $0.65 more expensive than ordering them separately. Is this correct?
Adding the boxed game to the previous order made the package pretty heavy for USPS (which is the method you'd originally chose). I switched it to UPS, and shipping for the combo is now only $9.67.