I have two unauthorized charges to paizo on my debit card


Customer Service

Dark Archive

According to my online bank statement, I have two pending charges to my bank account. The problem is I didn't buy anything from Paizo, and the puchases don't even show up in my order history. I have two charges of 44.36 made on the 28th. I need to be refunded this money immediately or I won't be able to cover several checks I have written for bills. I tried to call customer service twice, but couldn't get through, so I left a message. Please contact me at 859-893-0677 to get this issue resolved.

Paizo Employee Director of Sales

Cory Stafford 29 wrote:
According to my online bank statement, I have two pending charges to my bank account. The problem is I didn't buy anything from Paizo, and the puchases don't even show up in my order history. I have two charges of 44.36 made on the 28th. I need to be refunded this money immediately or I won't be able to cover several checks I have written for bills. I tried to call customer service twice, but couldn't get through, so I left a message. Please contact me at 859-893-0677 to get this issue resolved.

I have sent you an email about this order.

Thanks,
cos

Dark Archive

You might need to send it again, because I have no messages from Paizo in my inbox. Did you send it to silverblade52000@yahoo.com?

Paizo Employee Director of Sales

Cory Stafford 29 wrote:
You might need to send it again, because I have no messages from Paizo in my inbox. Did you send it to silverblade52000@yahoo.com?

Hehe...

Well, when I say "have sent" I usually mean "am about to start composing and then send but I'm marking this as done so no one else starts working on it".

Please pardon the linguistic inconsistency, and your email will have arrived now.

Thanks,
cos

Contributor

Did the message get filtered to your Bulk folder? I've had issues with Yahoo! moving mail from Paizo there in the past...

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