I ordered some miniatures from your online store on April 13th. I was surprised when you sent the confirmation email and the "your order has shipped" email that same day. I thought, "wow! you guys are really efficient!". Now it's the 21st and I haven't gotten my shipment yet. This is very odd since I've ordered many times in the past and a shipment has never taken this long to arrive before.
Now, I just went into your store and noticed that it lists one of the minis I ordered (or more accurately, I ordered three singles of the Troglodyte thug) as not available. It was available when I ordered it but now it's not. Is this the hang-up or is it something else? Has my ordered been shipped and is lost in space? Please help! I really need my order for my upcoming game day!
Okay, my order finally arrived. Guess it was just late. Weird. Thanks for responding to my email though. Guess I just need to learn to be more patient.