Missing Dungeon 145 and 146


Customer Service


Hi! I still haven't received issues 145 and 146 of my Dungeon mag. Thanks in advance for looking into this!

Paizo Employee Director of Sales

PsychoticWarrior wrote:
Hi! I still haven't received issues 145 and 146 of my Dungeon mag. Thanks in advance for looking into this!

Please check the mailing address under your subscriptions and ensure that it is correct. Assuming that it is, it may be that your 145 went missing, but your 146 is just running late and may still show up. So please let us know when an issue does arrive, and I will get a replacement sent out for any missing issues at that time.

Thanks!
cos


The address under My Subscriptions is correct. I will let you know if/when either of those issues show up. Thanks for the quick response!


Well I received the original copy of #144 today (you guy sent out a replacement over a week ago and I have that one too). So it is obvious to me that the mags are getting here just very slowly. Please don't send extra copies of 145 or 146 as I am sure to get them here eventually. Should i sent back the issue of 144 I got today?


I now have all of my Dungeon issues up to May #146. Thanks!

Paizo Employee Director of Sales

PsychoticWarrior wrote:
I now have all of my Dungeon issues up to May #146. Thanks!

Excellent!

Thank you for keeping us up to date, and let me know if you have any further problems.

Thanks,
cos

PS- Don't forget to go to paizo.com/transition to explore your options for the remainder of your subscription post-September.

cos

Sovereign Court

Cosmo,

I too am missing issues 145 & 146.

Sovereign Court

Issue #146 arrived today (including the map). However, issue #145 still has not arrived. Could you send a replacement issue my way?

Paizo Employee Director of Sales

David Roulston wrote:
Could you send a replacement issue my way?

Yes, sir! I'll get a replacement shipped out ASAP.

Thanks,
cos

Sovereign Court

Great! I received the e-mail confirmation a little while ago. Thanks!

Sovereign Court

Replacement issue for Dungeon #145 arrived today. Thank you.

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