Back ordered item going to wrong address

[Tambryn]

I just read an e-mail letting me know that a back ordered t-shirt would be shipping soon to my previous mailing address. Once I was released from active duty I changed my mailing address and assumed that this change would apply to the back ordered item as well. I hope I have caught this in time.

Thanks

Tam

[Jeff Alvarez]

Hi Tambryn,

I'm sorry but the UPS driver picked up that package this afternoon so I can't change where it's going but I'll place an order in the system to send you another one to your current address.

--Jeff

[Tambryn]

Thank you for your response. As always I am impressed with the speed and quality of Paizo's customer service. Another issue has arrisen though, which I think may be related to this one.

Yesterday, $22.03 was charged to the account I use for purchases here on paizo.com by Paizo Publishing. I can see no record of this charge in my account and have made no new purchases. Additionally, as I had no plans to make any purchases soon, there were no funds in the account, resulting in the predictable NSF charge.

Your thoughts please.
Tam

[Tambryn]

Actually, now that I think about it, this may be the charge for the backordered t-shirt that I have been waiting for for a while. If this is the case then I apologize. Thanks again.

Tam

[Cosmo]

Tambryn wrote:

Actually, now that I think about it, this may be the charge for the backordered t-shirt that I have been waiting for for a while. If this is the case then I apologize. Thanks again.

Tam

This was the charge for the backordered shirt.

Thanks!
cos