Dungeon #144 - lost in the mail?


Customer Service


Hi - sorry to be a bother, but I see in my subscriptions that #144 shipped on the 23rd of January, and it still hasn't arrived thirteen days later. I know media mail takes a while, but is it safe at this point to declare it lost en route?


treehouse916 wrote:
Hi - sorry to be a bother, but I see in my subscriptions that #144 shipped on the 23rd of January, and it still hasn't arrived thirteen days later. I know media mail takes a while, but is it safe at this point to declare it lost en route?

A replacement copy will be sent this week. We apologize for the inconvenience.


Michelle Barrett wrote:
treehouse916 wrote:
Hi - sorry to be a bother, but I see in my subscriptions that #144 shipped on the 23rd of January, and it still hasn't arrived thirteen days later. I know media mail takes a while, but is it safe at this point to declare it lost en route?
A replacement copy will be sent this week. We apologize for the inconvenience.

No problem. Thanks for the speedy response!

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