Order #695882


Customer Service

Dark Archive

Paizo People,
I just received my order and wanted to let you know that there was one Star Wars fig (CotF Old Republic Soldier) missing. I had ordered 4 and only received 3. It's not a big deal -- only cost $1, so please DON'T mail a replacement, as that would waste a bunch of postage. Is there any way to credit my account for when I next re-subscribe or place an order? My e-mail should be included with the order, if not I'll check back on this thread.

Also, I ordered the GameMastery campaign workbook, which looks nice and useful. However, as I was flipping through it I noticed eight blank pages (178-179, 182-183, etc). Not sure if this is a problem with just a few copies or the whole batch, but I wanted to alert you to it. Again, no need to send a replacement, just FYI.

Thanks for the great job you do,
tribeof1

Paizo Employee Director of Sales

tribeof1 wrote:

Paizo People,

I just received my order and wanted to let you know that there was one Star Wars fig (CotF Old Republic Soldier) missing. I had ordered 4 and only received 3. It's not a big deal -- only cost $1, so please DON'T mail a replacement, as that would waste a bunch of postage. Is there any way to credit my account for when I next re-subscribe or place an order? My e-mail should be included with the order, if not I'll check back on this thread.

Also, I ordered the GameMastery campaign workbook, which looks nice and useful. However, as I was flipping through it I noticed eight blank pages (178-179, 182-183, etc). Not sure if this is a problem with just a few copies or the whole batch, but I wanted to alert you to it. Again, no need to send a replacement, just FYI.

Thanks for the great job you do,
tribeof1

I apologize for the shipping error! Per your request, I have credited your $1.00 for the missing mini.

WRT the Campaign Workbook, this is a known error. Please see this thread for the full explanation.

Thanks,
cos

Paizo Employee Chief Technical Officer

Cosmo wrote:
WRT the Campaign Workbook, this is a known error. Please see this thread for the full explanation.

Actually, that's the first report I've heard of blank pages. But since we'll be doing a replacement program because of the binding issue Cosmo linked to, you'll be covered in that.

-Vic.
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