Did Not Get Last Two Dragon Issues


Customer Service


Something must be wrong with my subscription. I have not received issues #349 or #350 of Dragon magazine. My subscription still has issues coming and my shipping address is correct and has never changed. So what is going on? I had to go buy 349 off the shelf and will probably have to do the same with 350.

Paizo Employee Director of Sales

Chris Schmidt wrote:
Something must be wrong with my subscription. I have not received issues #349 or #350 of Dragon magazine. My subscription still has issues coming and my shipping address is correct and has never changed. So what is going on? I had to go buy 349 off the shelf and will probably have to do the same with 350.

Nothing on your subscription has changed on our end.

If you have verified the address we have for you, then the next step would be to check with your local post office to determine if there is something amiss there. If a change needs to be made, please let us know as soon as possible.

In the meantime I will add an extra couple of issues to your subscription to make up for the ones you had to purchase at the newsstand.

We will be sending your copy of issue #351 to you tomorrow. If it has not shown up by December 15, let us know and we can get a replacement shipped out to you.

Thanks!
cos

Community / Forums / Archive / Paizo / Customer Service / Did Not Get Last Two Dragon Issues All Messageboards
Recent threads in Customer Service