Mail Orders


Customer Service

Sovereign Court

Pathfinder Roleplaying Game Charter Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

I recently placed an order using the old fashion "money order in the mail" way as outlined in your FAQ. Once processed will this order be treated like an online order (with all the helpful emails and Order History updates)?

Thanks!

Paizo Employee Director of Sales

DitheringFool wrote:

I recently placed an order using the old fashion "money order in the mail" way as outlined in your FAQ. Once processed will this order be treated like an online order (with all the helpful emails and Order History updates)?

Thanks!

The answer to your question is a qualified yes.

If you provided the email address that you use to sign onto (into?) Paizo.com with your mailed in order, then YES! your order will be associated with this profile. If you only included your (real) name and address and no other indication that this order is coming from "DitheringFool", then possibly not. We do check, but sometimes it's a little ambiguous and it's better to err on the non-associated side then to associate an order incorrectly. In that case, you'll end up with two profiles in our system.

Therefore this question, as with all the important life-changing questions, is something you will just have to answer for yourself... ; )

Waxing metaphysical,
cos

(BTW-If you didn't include your email address with your mailed in order, it's no problem... just send me an email at customer.service@paizo.com with the order details and we can easily associate it after the fact... provided the order has arrived in our offices and has been created)

Sovereign Court

Pathfinder Roleplaying Game Charter Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber
Cosmo wrote:

The answer to your question is a qualified yes.

...
(BTW-If you didn't include your email address with your mailed in order, it's no problem... just send me an email at customer.service@paizo.com with the order details and we can easily associate it after the fact... provided the order has arrived in our offices and has been created)

DOH! I'll be sending you an email when I get home. If it helps I left the order in my shopping cart...

Tell your boss you deserve a raise! But seriously, thanks for all the awesome support.

Paizo Employee Director of Sales

DitheringFool wrote:
If it helps I left the order in my shopping cart...

It does! Your order has been processed and you should have just received the confirmation email.

Done. And done.

: )

cos

Paizo Employee Director of Sales

DitheringFool wrote:

I recently placed an order using the old fashion "money order in the mail" way as outlined in your FAQ. Once processed will this order be treated like an online order (with all the helpful emails and Order History updates)?

Thanks!

One more thing...

Since you did, in fact, send in a printout of your shopping cart, we would have associated the order to the correct profile even without this helpful messageboard bump.

So to answer your original question:

Yes.

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