Order #665490 (Dungeon Subscription)


Customer Service


Hi,

On August 29th I purchased a two year subscription to Dungeon Magazine. I've got two questions:

1. Which issues should I be expecting to reveive first and when will I receive it?

2. The 'My Subscriptions' page does not indicate that I have purchased a subscription, but the 'My Account' section does show my order. Is this normal?

Thanks!

Paizo Employee Director of Sales

Yad03 wrote:

Hi,

On August 29th I purchased a two year subscription to Dungeon Magazine. I've got two questions:

1. Which issues should I be expecting to reveive first and when will I receive it?

2. The 'My Subscriptions' page does not indicate that I have purchased a subscription, but the 'My Account' section does show my order. Is this normal?

Thanks!

Hey, I found the problem and I just sent you an email about it. Just let me know (via email) how'd you like to proceed.

Thanks!
cos

Paizo Employee Director of Sales

Oh yeah...

and your subscription will begin with Dungeon issue #140.

Thanks!
cos


Cosmo wrote:

Oh yeah...

and your subscription will begin with Dungeon issue #140.

Thanks!
cos

Thanks for the quick response! The email account that I have mapped to my Paizo account has gone dormant. I reactivated it, but in the meantime I was not able to receive your email. Could you resend? Without knowing what the actual problem was, I would still like to continue with the purchase. I checked with my credit card company and the charge has already gone through.

Thanks again.

Paizo Employee Director of Sales

Resent.

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