Along with a Dungeon sub I also ordered a set of transparent and black dragon dice from Q-Workshop. I got a message indicating that part of the order was cancelled. Is that set just sold out or are you guys just not carrying them anymore?
The email was succinct in that the order was just 'cancelled', nothing more.
The Q-Workshop site seems to be up and the dice seem to be available so not sure what's up.
Anyone else having a problem with dice orders getting cancelled?
CEO
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Hi Gerrsun:
We have been having some trouble getting restocks of the dice from Poland. The owners of Q-Workshop are vacationing in the US right now and can't be reached. Once we have managed to restock the dice, we will make sure to let everyone know. Thanks for your patience!
-Lisa
Along with a Dungeon sub I also ordered a set of transparent and black dragon dice from Q-Workshop. I got a message indicating that part of the order was cancelled. Is that set just sold out or are you guys just not carrying them anymore?
The email was succinct in that the order was just 'cancelled', nothing more.
The Q-Workshop site seems to be up and the dice seem to be available so not sure what's up.
Anyone else having a problem with dice orders getting cancelled?
WHA WHA? Vacationing in the US? But how am I suppossed to provide a legitmiate smackdown to a balor without some spanking new dice?
I hope they realize their vacationing plans may just have doomed a campaign world to endless demonic suffering.
<sigh>
That being said, :) thanks for the response. I appreciate the quick response. Also, for future reference, I, for one, would not mind being told that the product is on back order if yo uthought you might get it in in a month or 6 weeks or so. As oppossed to cancelling the order.
Thanks again.
Gerrsun
That being said, :) thanks for the response. I appreciate the quick response. Also, for future reference, I, for one, would not mind being told that the product is on back order if yo uthought you might get it in in a month or 6 weeks or so. As oppossed to cancelling the order.
When the communication gap started, we didn't really have a way of marking items as being back-ordered and we didn't want to let folks hang indefinitely. Since then, our industrious programmer guy has added a back-order status to the site and all of the affected Q-Workshop dice are now listed as such.