Incomplete order received 2 weeks ago...


Customer Service

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Hey, just wanted to check...
Order #648315
I received the order 2 weeks ago, but Dungeon #134 was missing. The wife called customer service the day the order was received and was told that the mag would be shipped out. Haven't seen it yet. Just wondered how long that takes, or if someone over there needs a nudge.
Thanks!

Paizo Employee Director of Sales

Ross Lucci wrote:

Hey, just wanted to check...

Order #648315
I received the order 2 weeks ago, but Dungeon #134 was missing. The wife called customer service the day the order was received and was told that the mag would be shipped out. Haven't seen it yet. Just wondered how long that takes, or if someone over there needs a nudge.
Thanks!

I just double checked and your correction is still in queue to be filled. We will get your issue shipped out as soon as possible, however with the increased volume going through our warehouse right now it may be a bit.

Thanks,
cos

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