Black Dragon promo - No show


Customer Service


I recieved an email over 2 weeks back that my Dragon promo would ship in a few days. Its been over two weeks and I'm getting concerned. Is there a way to check on this?


Under My Account -> Order History, check and see if the order shipped.


These items are taking a long time to ship due to a backlog.

Funny thing is these minis, though painted differently, are available in the War of the Dragon Queen boxes. Granted, those are random boxes, but it's interesting to know. And am I the only person unhappy with random minis? Who needs random minis? I want specific minis. Thanks for letting us pick one up specifically Dragon. :)


Yeup, still says "ready to ship". That's odd based on the email they sent me.

I know they were giving them away at Origins if you signed up. I'm wondering if the ones we ordered before hand were given away there instead and thats the reason fro the backlog.

Lantern Lodge

There's a thread with excuses for the delay

http://paizo.com/paizo/messageboards/general/customerService/myBlackDragonO rderSaysReadyToShipWhyHasntItDoneSoYet

It seems everyone was at Origins as well. slowing things down. They have them in stock, they're just too small a company for this kind of volume.


Michael Boozer wrote:

These items are taking a long time to ship due to a backlog.

Funny thing is these minis, though painted differently, are available in the War of the Dragon Queen boxes. Granted, those are random boxes, but it's interesting to know. And am I the only person unhappy with random minis? Who needs random minis? I want specific minis. Thanks for letting us pick one up specifically Dragon. :)

I've bought single minis here in the Paizo store because I like the minis but hate the random pack style. I get fewer minis overall but I'm happier with each purchase I've made. I'm pleased with the service they provide.

I got my Black Dragon and it seemed to take a while in transit but it did get here and in good condition. I found that there was a painting error, the one wing the front edge did not get the pale color added to it. That makes it a little more unique so not a problem. It's a nice looking fig at a reasonable price.

Paizo Employee Director of Sales

Donald wrote:

There's a thread with excuses for the delay

http://paizo.com/paizo/messageboards/general/customerService/myBlackDragonO rderSaysReadyToShipWhyHasntItDoneSoYet

It seems everyone was at Origins as well. slowing things down. They have them in stock, they're just too small a company for this kind of volume.

I wouldn't call this thread excuses, so much as an explanation.

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