Wrong product Recieved!


Customer Service


Hi! I ordered the Black Dragon promo mini and a new Chessex battlemat (double sided megamat with 1 inch squares and hexes). I got the Black Dragon no problem (looks fantastic btw) but instead of the vinyl mega mat I got a Steel Squire 'Flip Mat'. Please let me know what to do here.

Thanks!

Paizo Employee Director of Sales

PsychoticWarrior wrote:

Hi! I ordered the Black Dragon promo mini and a new Chessex battlemat (double sided megamat with 1 inch squares and hexes). I got the Black Dragon no problem (looks fantastic btw) but instead of the vinyl mega mat I got a Steel Squire 'Flip Mat'. Please let me know what to do here.

Thanks!

I apologize for the mixed up order! I've sent you an email with instructions on how we'll get the correct mat out to you.

cos


Thanks! I'll send it back right away.


I sent an additional inquiry about this yesterday and haven't heard anything back yet. Could someone please answer the email I sent?

Thanks!

Paizo Employee Director of Sales

Your instructions are in your inbox. Thanks!

Cos


You guys are awesome!

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