Past issues missing.


Customer Service


Sorry to use this message platform, but I have no idea how to get to you personally and expediently without aering this on the web. I've been a subscriber to Dungeon magazine since 1ssue #25. All my magazines are put away in many boxes as with other old D&D old books. Due to been in the military and deployed many times (not to include moving from base to base) I missed some issues. No big deal until now. Last issue I notice, and started caring about was issue #115. I blamed retirement from the Air Force. Got so busy, I started pilling up my magazines and by the time I started packing my magazine back in boxes I figured was too late to figure if it was me or my wife for missplacing that issue. At the same time I was packing the magazines I notice issue #125 was also missing. Now this issue I really wanted to read and have, but couldn't find it. In my mind I blamed for month on my wife's handling my magazines until now. I received issue #136 and guess what, issue #135 never got delivered. Now this is VERY freaky. I am starting to believe every 10 months something is against me not to get the Dungeon issues: either because of distribution at your end, or postal service at my end. Can you please re-send me a copy of those issues? (#115, #125 and #135) I really want the whole series of the "The Age of Worms" so at least issue #125 and last month issue #135. Thank you for the great magazine and keep it as is.

Paizo Employee Director of Sales

LatinoAF wrote:
Can you please re-send me a copy of those issues? (#115, #125 and #135) I really want the whole series of the "The Age of Worms" so at least issue #125 and last month issue #135. Thank you for the great magazine and keep it as is.

While we normally do not replace issues from this far back, since these are all on the same 3 year subscription I'll get replacements sent out to you ASAP.

BTW- In addition to posting here (which is a perfectly fine way to get ahold of us), you can call me at the Customer Service line at 425-289-0060 or email me at customer.service@paizo.com. This info is always available in the fine print at the bottom of any page on Paizo.com (scroll down).

Thanks!
cos


Cosmo wrote:


While we normally do not replace issues from this far back, since these are all on the same 3 year subscription I'll get replacements sent out to you ASAP.

BTW- In addition to posting here (which is a perfectly fine way to get ahold of us), you can call me at the Customer Service line at 425-289-0060 or email me at customer.service@paizo.com. This info is always available in the fine print at the bottom of any page on Paizo.com (scroll down).

Thanks!
cos

Thank you for your kindness and service!

LatinoAF

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