Have just visited The Place For Games and found that Dungeon 136 is advertised on the home page as available for sale. Clicking on the link I find that it can be despatched within 48 hours if bought as a single item. Unfortunately for European subscribers the Paizo News link shows that this issue is not to be despatched to us until 5th June 2006.
My question is rather simple. If TPFG have already been supplied with Dungeon 136 then why can't subscribers be sent the issue from this stock. We have after all paid in advance and should perhaps be given some benefits for this.
Anyone with any thoughts on this?
A Paizo response would also be helpful since this seems to be yet another case of the European distributor letting subscribers down.
Thanks
We'll check into it...
-Vic.
.
I'm guessing you didn't get an answer from the European distributors then ?
Hi Medriev,
I'm an European subscriber as well and I get my issues weeeeeks after the displayed date on the web page. Is it the same for you ?
Worse is the fact Paizo team never reply to any complaint/concern... very rude !
In the past, with my Wizards subscriptions, I never get so many problems to receive Dungeon /Dragons... Am I alone ?
Chief Technical Officer
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I'm an European subscriber as well and I get my issues weeeeeks after the displayed date on the web page. Is it the same for you ?
The date displayed on the web page is the date the issue ships. For European subscribers, it should arrive within six or seven weeks of the ship date—usually faster, though.
Worse is the fact Paizo team never reply to any complaint/concern... very rude !
We take our customer service seriously, and generally reply to e-mails sent to customer.service@paizo.com within one business day.
-Vic.
.