Subscription Renewall Letter just arrived...


Customer Service


I just received an "Expired Notice" for my subscription to Dungeon, saying it had been two weeks since my final issue had been shipped in my one-year subscription.

However, I added 12 issues quite a while back - and the column to the left of my screen says I have 12 left...

Is this just an error in the processing of the "send a letter" prompt, or is something askew?

Paizo Employee Director of Sales

Bram Blackfeather wrote:

I just received an "Expired Notice" for my subscription to Dungeon, saying it had been two weeks since my final issue had been shipped in my one-year subscription.

However, I added 12 issues quite a while back - and the column to the left of my screen says I have 12 left...

Is this just an error in the processing of the "send a letter" prompt, or is something askew?

This notice was, indeed, sent in error. In these cases the website (specifically the "Final Issue" entry under "My Subscriptions") almost always trumps the mailed notices.

Although it's a good idea to let us know. Thanks!


Cosmo wrote:

This notice was, indeed, sent in error. In these cases the website (specifically the "Final Issue" entry under "My Subscriptions") almost always trumps the mailed notices.

Although it's a good idea to let us know. Thanks!

See? This is why people sing about you.

"Cosmo, Cosmo..."

Paizo Employee Director of Sales

Bram Blackfeather wrote:

See? This is why people sing about you.

"Cosmo, Cosmo..."

And here I always thought it was my devastaing good looks combined with my ability to drift carefree through the world with an unshakeable sense of dignity, comportment and aplomb.


Cosmo wrote:
And here I always thought it was my devastaing good looks combined with my ability to drift carefree through the world with an unshakeable sense of dignity, comportment and aplomb.

*grins* Careful, my fiance is the jealous type, and doesn't like it when other people speak eloquently to me. >:)

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