Order of the Stick Shipping Update


Customer Service

Paizo Employee Chief Technical Officer

On Wednesday, Paizo received a small shipment of both OOTS books. We received enough to fulfill about a quarter of the preorders for On the Origin of PCs, and a slightly smaller percentage of the preorders for Dungeon Crawlin' Fools. We're starting to ship them today; customers will receive notification by e-mail as orders are shipped.

If you're not in the first shipment (and most of you aren't), fear not! In the next week or two, we should be receiving enough additional copies of both books to cover all preorders.

Any questions or comments can be directed to this messageboard thread, or to customer.service@paizo.com.

Paizo Employee Chief Technical Officer

We just received a large shipment of On the Origin of PCs, and will begin shipping them out tomorrow. We anticipate it taking a couple of days to completely fulfill preorders.

Note that we have not yet recieved our large shipment of Dungeon Crawlin’ Fools, so orders containing that book aren't ready to ship yet.

-Vic.
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I ordered copies of both order of the stick graphic novels on the 19th October

My page claims one copy has been fulfilled but you are still waiting on the other

Wed, Oct 19, 2005, 02:17 PM
Order # 587214
The Order of the Stick: Dungeon Crawlin’ Fools Awaiting shipment
The Order of the Stick: On the Origin of PCs Fulfilled 20 Oct 2005
$56.90

This is a meant to be for a christmas gift and given it has to be shipped across the alantic I was wondering when you were going to dispatch the ready item so something might actually arrive before christmas?

thanks

Laura

Paizo Employee Chief Technical Officer

Laura,

We're awaiting more stock from the publisher. Your order will be sent Global Priority, so once it ships, it should just take a couple days to arrive.

-Vic.
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Vic Wertz wrote:

Laura,

We're awaiting more stock from the publisher. Your order will be sent Global Priority, so once it ships, it should just take a couple days to arrive.

-Vic.
.

Still no sign of dispatch? any ideas as to when this might happen?

Paizo Employee Chief Technical Officer

Dungeon Crawlin' Fools had sold through (yet another) print run, and needed to go back on the press. We'd been awaiting word that had happened, and we recieved that word today. We do believe that we should have copies in time to get them out to customers before Christmas, but we won't have a definitive timeline for another day or two. Stay tuned.

-Vic.
.


Vic Wertz wrote:

Dungeon Crawlin' Fools had sold through (yet another) print run, and needed to go back on the press. We'd been awaiting word that had happened, and we recieved that word today. We do believe that we should have copies in time to get them out to customers before Christmas, but we won't have a definitive timeline for another day or two. Stay tuned.

-Vic.
.

I would be intrigued to know then how you decide whose order gets filled first than as given I preorderd in october more than a month before it would be allegedly released I thought I should of got a copy from one of the print runs by now?

Paizo Employee Chief Technical Officer

hive42 wrote:
I would be intrigued to know then how you decide whose order gets filled first than as given I preorderd in october more than a month before it would be allegedly released I thought I should of got a copy from one of the print runs by now?

It's generally first come, first serve, but if somebody's order can't be fulfilled for some reason (declined credit card is the most common), they get skipped.

I just checked on your order - your copy should indeed have already been shipped, but a computer anomaly kept it from being fulfilled. I've fixed this, so your order will most certainly ship out as soon as we get stock, and I'm very sorry for the inconvenience. I'll see what we can do in the way of making it up to you.

Aside from declined credit cards—and your order—we've shipped all orders for Dungeon Crawlin' Fools placed before October 31.

-Vic.
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Hi Ya,

Could I get an update on when to expect the last part of my initial order to be on its merry way.

Thanks,
A.

Paizo Employee Chief Technical Officer

Angelo Marchini wrote:

Hi Ya,

Could I get an update on when to expect the last part of my initial order to be on its merry way.

Thanks,
A.

Angelo,

See my post above from yesterday.

As soon as we get a more definitive answer, I'll post it here.

-Vic.
.

Paizo Employee Chief Technical Officer

The Order of the Stick: Dungeon Crawlin’ Fools has been awaiting restock from the publisher. We've received word that the book is being reprinted, and we expect to have copies in our warehouse around January 9, 2006.

If you'd like to modify your order, please contact customer.service@paizo.com or call 425-289-0060 (Monday through Friday, 10am - 5pm Pacific time).

-Vic.
.

Paizo Employee Chief Technical Officer

We just received the restock of Dungeon Crawlin' Fools, and are now furiously shipping them out. It will take a couple of days to get through them all, but we expect that they'll all be in the hands of the USPS (or UPS, where appropriate) by Monday morning.

-Vic.
.


Great! :-D
I'm looking forward to recieving it.
Thanks for the update.

Vic Wertz wrote:

We just received the restock of Dungeon Crawlin' Fools, and are now furiously shipping them out. ...

-Vic.

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