Dungeon 121 missing (and no response to email)


Customer Service


Guys, please fix your email system. I sent you an email on Friday and haven't heard anything back yet. :-( At the very least get something that'll send an auto-response so we know if you've received our emails?

Anyway, my Dungeon 121 has vanished into the ether somewhere between your printers and my house. Could you please ship me a replacement?

Contributor

otter wrote:


Anyway, my Dungeon 121 has vanished into the ether somewhere between your printers and my house. Could you please ship me a replacement?

I just sent you an email that should resolve this. If you have any other questions, let me know.


I also didn't get that issue. What do I need to do to resolve this problem?


Hello,

I too have not yet received Dungeon 121. I sent you an e-mail today after realizing the issue had not yet arrived.

Hope you can help.

Cheers [:)]


Hi Omand,

We'll send out a replacement issue of Dungeon 121 for you this week. The other must have been eaten by customs. :)

--Jeff


Jeff Alvarez wrote:

Hi Omand,

We'll send out a replacement issue of Dungeon 121 for you this week. The other must have been eaten by customs. :)

--Jeff

Jeff,

Thanks for that. I actually have had customs "eat" things before. Usually I get them "half-chewed" as it were, but I think they actually digested it this time.

Cheers [:)]

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