Zandra Aeronia's page

My order was (Shipped Tue, Jun 22, 2021 (package 3400466)
UPS has no tracking info for the order. I would like to know what is going on.
It's been almost 2 weeks now. Is it just sitting in the warehouse with the shipping label on it? Has it been lost?
I have emailed customer service and tried calling as well with not response from either. Please let me know what is happening with my order.

I would like to cancel my Pathfinder Pawns subscription.

The fact that it's been months and they haven't figured out how to get they're customer service department able to take calls while working from home makes me think they haven't even tried to figure it out. As someone who has worked CS from home it's not hard for a company to set it up.
When it comes to shipping this months books, they should have seen this coming and started shipping early. I realize that normally they would have given book to people in person at GenCon, but we've all know GenCon wouldn't be happening for months. What would have been the harm of starting shipping at the beginning of July?
It seems to me that Paizo leadership isn't adapting well to the changing world we are living in.

I got a group walking in to a extreme encounter on Sunday because they dodged XP I put in front of them. I need that APG so they have options if they die. This always happens with the big books with the new character content, shows up late or last minute. You never see this with a bestiary or GM specific book.