Paizo.com Tech Team's page

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On Monday, July 1st, starting at 9:00 AM Pacific time, paizo.com be undergoing planned maintenance. Our team estimates paizo.com downtime will last up to two hours. Updates or notes regarding the downtime will be posted here.

On Monday, June 3, starting at 9:00 AM Pacific time, paizo.com be undergoing planned maintenance. Our team estimates paizo.com downtime will last up to an hour. Updates or notes regarding the downtime will be posted here.

Hey all! As part of our recent scheduled maintenance, we made the switch over to a new ISP. While we thought this transition was complete, it appears that the delegation for our email service was not fully transitioned properly. This contributes to some email clients inappropriately flagging messages as junk or rejecting the messages entirely. This is a critical item that we know is currently impacting some important correspondence items (such as account verification or other transactional email). Our system administrators have escalated the issue and are working with our ISP to get this resolved as soon as is possible.

As soon as we have additional information available, it will be posted to this thread.

On Saturday, February 16, starting at noon Pacific time, paizo.com be undergoing planned network updates. Our team estimates paizo.com downtime will last between approximately 2-4 hours. Updates or notes regarding the downtime will be posted here.

New Features
- My Subscriptions page will now sort subscriptions based on status.
- FAQs now automatically update their "last updated" date when new entries are added.
- Cancelling an event now removes attendees and removes the canceled event from their schedule.
- FAQs now highlight updated items in addition to new items.
- Added customer's time zone on their Admin tab.
- When selecting shipping method for an order, the cheapest direct shipping method will be marked with an asterisk.
- Added warning that adding a new subscription with a new address will update the address for existing subscriptions.
- Improved searching behavior when using phrases in quotes.
- Customers can now change the address connected to a credit card.
- Expired promo codes will now warn that they are expired.
- Added sorting options to the Sessions tab in My Organized Play page.
- Added a link from partner products to the Partner Authorizations page.
- Added a "refresh points" link for Pathfinder Society GMs to fix problems with star counts.

Bug Fixes
- PDFs from a cancelled subscription stayed suspended, even after the PDFs were later purchased separately.
- Empty cart (with disabled items) could be submitted as empty order.
- Updating payment method didn't work in some cases.
- Subscriptions and gifts could be purchased simultaneously.
- The same person could be reported as a GM and player for PFS play.
- Users with parentheses in their usernames could not create ACG characters.
- Users with schedule conflicts didn't count against attendee maximums for an event.
- "See who has favorited this post" didn't work properly in event discussion threads.
- Expired payment methods were automatically removed instead of allowing updating.
- Subscriptions page didn't indicate that convention pickup had been selected.
- Deleted reviews still appeared in the My Account page.
- Updates to message board threads weren't being tracked correctly in some cases.
- PaizoCon events didn't allow an attached message board thread to be created.
- Preorder products would be split into one order per product.
- "Save for later" carts could retain one-time-use promo codes, preventing their use in other orders.
- Switching aliases for a message board post would retain some of the former alias's information.
- Avatars could not be assigned for online play characters.
- Redeeming gift certificate on an order would not automatically apply the store credit to that order.
- Deleting a session from an event reporting page would generate a new, blank session.
- Private message indicator didn't display properly.
- Various display bugs affecting large screens.
- Inconsistent tab sizing.
- Some UI inconsistencies involving lists.
- Some campaigns could not be edited.

This thread houses updates and status for new avatar images added for our community to use. You can change your avatar image, as well as the avatar image(s) used by your alias(es) by heading to your My Account page.

FAQ

How are images selected for the avatar pool?
Images that are available for avatar selection must meet a variety of criteria, subject to our discretion. These commonly involve scalability (will the detail be retained appropriately when resized), aspect ratio (will a goblin's generally football-shaped head fit appropriately in a square), and contrast/quality.

Can I request an avatar image?
No. We are unable to accommodate specific avatar requests.

Can I upload my own avatar image?
No. Custom images require additional moderation, copyright considerations, and other complications that we'd prefer to avoid.