Maplewave's page

Yes, that is the correct page. When you click the link to generate the file, it has a circle that spins for a few seconds then goes away. Even after several minutes, the file never generates and no other links appear other than the one to generate the download.

The first thing to try is to click the link under the file you're trying to download. The one that says, "Having trouble downloading this file? Click here".

That reloads the file from the Paizo servers and re-watermarks it with your ID.

Sometimes that's all it takes. Other times you need to do the cache-clearing bit and/or the log out/log in bit.

And sometimes trying a different browser does the trick

I'm also having this issue, and I can't even see the link that says having trouble. I've cleared my cache, logged out and back in, and tried in both Edge and Firefox. Same issue regardless of what I try.