KSilva's page

KSilva wrote:

Yes, please go ahead and place the order. I tried it myself today without any luck. Thank you.

I'm try to submit it, and it's making my system crash. Conferring with the tech team to see what's going here. Very sorry for any inconvenience. I'll let you know as soon as I can get it pushed through.

Thanks!
Sharaya

Please cancel this order. I'll resubmit a new one soon. Thank you! :)

KSilva wrote:

I've attempted to place my order several times, but seem to be stuck in a loop. Each time I go through the process, it sends me back to my Shopping Cart.

I'd also like to note that on the My Account page, it says that I have no active addresses and no active payment methods. I've removed and re-added both, but to no avail.

Thank you for help with this.

I'm sorry to hear you're having trouble placing your order! I've taken a lot at your shopping cart, and I'm not seeing anything in it related to our current known bugs that would be preventing it from submitting. That said, if you would like me to submit it from our side, I can certainly try that! Just let me know if you want that done.

As for the address and payment method, our system has been a little bit buggy about recognizing what should be the active/preferred methods. I have poked around with them to give them the correct setting, so those should be good to go now.

Thanks!
Sharaya

Yes, please go ahead and place the order. I tried it myself today without any luck. Thank you.

I've attempted to place my order several times, but seem to be stuck in a loop. Each time I go through the process, it sends me back to my Shopping Cart.

I'd also like to note that on the My Account page, it says that I have no active addresses and no active payment methods. I've removed and re-added both, but to no avail.

Thank you for help with this.