Clavicus's page

Dear Paizo Staff,
today I received my Pact Worlds-book (Order 4696641) and once again my book has the binding issue, I sent a photo via eMail. I experienced the issue with the Core Rulebook, the Core Rulebook Special Edition, with BOTH replacements of the books (second replacements were ok) AND with the Alien Archive (replacement was ok).
On top of the loose binding the binding of the book has a different hold on the top and the bottom, so the pages are crooked and the book looks really bad even closed, I can provide extra-photos, if you like. First, I would really appreciate a replacement copy again. Second I am really sorry for all the binding- and replacement-trouble you have with me. Third, I am totally hyped for Pathfinder 2. Edition and now extremely worried that the general qualitiy of the second edtition books will be as poor as the qualitiy of the Starfinder books. I would be really happy if you could dispel my worries!
Greetings from Germany,
Clavicus

Dear Paizo-Staff,
there seems to be a problem with the pricing of Order 4558464.
The cost for the items included is $37.03, the shipping $11.92.
But you give out a total price of $63.46. I would appreciate a recalculation ;)
Greetings,
Clavicus

Dear Paizo-Staff,
I had the binding-problem of the Starfinder Core-Rulebook and the Special Edition. You sent me new books and they had the same problems. Thankfully you agreed to send me new books again as soon as the November-Printing is there.
Today I got my Alien Archive (Order 4485435) and it too has the same binding-problems, I sent you a mail with the picture.
As I understand the Alien Archive is sold out too. I would be more then happy to wait for a better second printing run before replacement.
Right now I am considering the cancellation of my Starfinder-subscription. On the one hand it's a pain for me to get all those damaged books and I already feel bad for constantly asking for replacements. On the other hand the whole shipping of replacments to Germany is crazy expensive for you.
Have you been able to eleminate the binding issues for the future? Nothing would make me happier then to hear that you were able to solve the problems and I would gladly continue my subscription. After all, I love the content of the books and the game :)
Greetings,
Clavicus

Dear Paizo-Customer Service,
today I recieved my replacement book. Honestly I was a little bit afraid to open my books and unfortunatly my fears were confirmed.
I am sending you some images of the replacement-books with an email the same time as I post this
The back of my SE is damaged. If it was the standard-edition I wouldn't mind but for a book I bought on top of the regular one to collect it, it's just a total bummer to get it already damaged out of the box.
Sadly, on top of that, the binding doesn't fit in the back so the book is crooked when I open it. This would be sad even with the standard edition, but with the SE its a killer for me.
The standard-edition book has the same problem wirt the binding like the books of my first order. After looking through the book only one time it already starts to tear the same way the other books did. I think its clear, how this book will look like after one evening of actual use.
I appreciate the fast and generous sending of replacements, but have to say, that the quality hasn't improved. On top of that, you charged me with 62 Dollars of shipping costs which I would be ok with, if the books would be in good quality. This way, its burned money for me...
If you would consider another replacement, I would be very happy to wait for the second printing of both books in november and would really appreciate it, not paying another 62 Dollars of shipping.
Is that possible? If not, which other options do I have?
Sorry for long sentences, must be a german-thing ;)
Greetings from Germany,
Clavicus

Dear Customer Service,
there might be a problem with my order 3933194. Whatever the reason, the payment got split down on your behalf in two with the first part expiring today. Since I want to avoid a delay of the package, I want to point on this soon-to-maybe-be-a-problem early :)
Greetings from Germany,
Clavicus