Aventhar's page

Hi Support Folks,

Based on my subscription set I should be getting free pdfs of both Starfinder and Pathfinder Society scenarios, but I seem to only be getting the Pathfinder ones pretty consistently over the last several months. Can you check this out and correct the issue?

Thank You!

Hi Awesome Support Folks,

I just got my order confirmation email for Order 36291909. The listed shipping method on both packages are not correct. The the two packages are set to Standard Postal and USPS Priority Mail respectively.

The order should be shipped via UPS Ground Service per my subscription shipping preferences.

Thanks!

...but they have gotten much worse over the last week or two. Every time I load the front page I get the following error. The site seems to work better if I log out, but if I log back in the error returns. What's going on? I have tried clearing temp files and cookies, logging in and out - nothing works. Happening on my Mac and Windows Computers with ANY browser, as well as on iOS devices

Help!!!

Error:
We're having some trouble right now.
Picture of Ysoki Mechanic looking Puzzled
Please try again in a few minutes. If you repeatedly receive this error, please let us know.
Error 500

Please remove the six Pathfinder Battles: Premium Painted Figure items from my side cart as I have bought them locally.

Thank You!

Hi Support folks,
Last month and then again this month, I did not get the free Starfinder Society Scenarios associated with my subscription level. Could you please fix that when you get a moment?

Thank you!

Hi Customer Service Team,
I’m missing the pdf for the Paizo Exclusive Portrait version of the Advanced GM Screen, even though I Pre-Ordered (Order 34961606) the product and the order is complete. Could you please add it to my downloads?

Thanks!

Can you address when yo get a chance?

For a long time, I have not received emails regarding updates to digital assets. I do recive other emails from Paizo.

Thanks!.

Hi Awesome Customer Support Team,

When you get a moment...

I have two copies of 'Starfinder Pawns: The Threefold Conspiracy Pawn Collection'
Could you please remove one of them?

Thank you and stay Well.

Hi Support Team,

I got my order confirmation for Order 26853599 yesterday. Looks like I was charged $358.18 for the Pathfinder Battles City of Lost Omens case. The web store price is $279.99.

Can you correct the -ricing for the order before my credit card is charged?

Thank You!

Hey Support Folks,

I did not receive my free PFS and SFS scenarios (based on my other subscriptions) for February. This will be the third Month in a row that this has occurred. I wonder if something in my account is not flagged properly?

Thank You!

Hey Support Folks,

I did not receive my free PFS and SFS scenarios (based on my other subscriptions) for February. This will be the third Month in a row that this has occurred. I wonder if something in my account is not flagged properly?

Thank You!

Hi Support Folks,

There are two copies of Age of Ashes Pawn Collection in my Side Cart. Can you please remove One of them?

THANK YOU!!!

Hi Customer Service, Folks,

Can you please move the remaining (physical) products in Order 13958495 to my side cart?

The order seems stuck.

Thank you

Hi, I have changed my subscription payment method. Please retry Order 8183321

Thank You!

Hi,

Please remove the item “Pathfinder Second Edition Dice Tray” from my side cart.

As always,

Thank You!

Please go ahead and ship Pathfinder Battles Subscription Legendary Adventures case and incentive.

Thank You!

Hi support folks,

Based on my subscriptions, I believe I should be getting free access to Pathfinder and Starfinder Society scenarios. I think there is a glitch, since I’m not seeing any newer Society PDFs in my downloads.

As always - Thank You!

I have changed to a new payment method from the one that was declined. Please process the order again with the new payment method.

Order 7967428

Thank you as always!

Hi,
Please cancel order 8061386. I accidentally ordered product I had already ordered earlier

Thank You!

Hi Awesome Support Folks

I received a notice that payment could not be processed for one of the shipments in this order. I have changed the payment method and it should work now. Please go ahead and reprocess it.

Sorry for the trouble and thank you!

Please reprocess payment - I have updated the payment method.

THANK YOU!!!

Hi support folks,
Can you try to reprocess order #7680946? There was a typo in one of my payment methods that has now been corrected.

Thank you!

Hi Support folks,

I just added a Pathfinder Battles Miniatures "Jungle of Despair" Case to my cart and chose the option to include the Case Incentive Hydra.

The Items are still in my shopping cart, but I don't believe I was able to reach the point where an order number is generated.

I entered the holiday19 discount code but It doesn't look like the discount was applied.

Am I missing something?

Thanks!

Hi,

I appear to have two copies of Alien Archive 2 Pawn Box in my sidecart. Would you be so good as to remove One of them?

Many Thanks!

Just checking on order 4760240. It was split into three shipments, but only one of those has shipped and that one arrived over a week ago. Just wondering if something is snickerdoodled in the system...

As always, Thank you!

Hey Paizo folks!

It looks like all of my March Subscriptions are stuck in my sidecart? Not sure if there is a problem or delay, so I just wanted to check...

Thanks!

Hi Support Folks,

Please cancel all of my subscriptions effective immediately.

Thank you,

Hi Everyone, new question on an old product...

Looking at the city map scale bar in the old Guide to Absalom product, it seems like Absalom's walls are somewhere between 450 and 550 feet thick. Is that for real and or just a error in scale?

If it's for real, are the walls mostly solid or are they filled with rooms and corridors, making them an enormous fortress in their own right? Given Absalom's origins this seems like a cool way to go, but it's not mentioned in the text that I have found...

Thanks

Hi,

Can you please cancel orders #4203458 and #4117985?. These got screwed up by my credit card getting hacked and cancelled.

I have already repurchased the items on a different order and different card.

I do not want to cancel the subscriptions associated with these orders.

Thank you!

Hi,
This order seems to be hung up in pending status somehow. I already have access to download everything except the items in the Raging Swan October 2013 Bundle.

Order #3996867

Thanks!

Hi Awesome Paizo Folks,

Last week I entered an order (4004189) that included a Syrinscape Soundset "High Seas Battle."
I am not able to locate he voucher to redeem this in My Downloads. All other items in that order appeared without issue.

Help!

Thank You!!!

CommunISM

Hi missed a step at checkout

Can you please move the physical products in Order 3902729 to my side cart?

Thank You!

Nice reference!

Hi,
Hoping you can fix my Shopping Cart. I can no longer see my list of "Items saved for later" but it says there are 125 items in the list.

Thanks!

So I decided with the new Tor deal that iBooks would be my go to for Pathfinder Tales in electronic format. I went through the inventory of Pathfinder Tales in the iBooks store and noticed the one item was missing- the web fiction story Plow and Sword by Robert E. Vardeman does not appear to be offered.
Probably just an oversight, but I thought Paizo should be aware so they can cater to all the OCD completists out there like myself...

Hi,
I put some singles and previous cases into my shopping cart but the system is applying the 15% Pathfinder Advantage discount instead of the 30% Case Subscriber discount.

Thank you!

I was wondering why this one is not available on iBooks? Oversight?

Discuss!

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