Humble RPG Book Bundle: Pathfinder Finder 2nd Edition, by Paizo Inc.


Customer Service


I purchased this bundle @ $30.00 level so I could receive the physical prints copy of the main book. I used the key code in conjunction with my pre-existing Paizo account. I did not get any form of confirmation. That I had placed the order with my key. I do not want to resubmit the order and possibly get charged twice for shipping. I do not even know if my key code will work again. On my account page the purchase does not show up in history. I have attempted to call the company twice. You are not taking calls. I emailed you once. No response. So now I am trying customer service forums.
Description: Purchase Humble RPG Book Bundle: Pathfinder Second Edition by Paizo Inc. (transaction id: XHT5CQPX463YM)

Liberty's Edge

In order to redeem the physical copy, you should put in the code (as you did) and then scroll down your redemption history until you see the red or green numbers 1 and 2 with Shipping and Place Your Order buttons, If your Shipping is green it means they have your address; if red, click it and enter your address. Then after Shipping is green, Place Your Order button gets pushed and it'll inform you of shipping costs and then you can finalize the order.

Instructions on the humble bundle site here: HB instructions

You should still be able to access the order by clicking through

My Account-->> Account Settings -->> Partner Redemptions -->> Redeem Codes and scrolling down to where the aforementioned buttons are on your redemption history page.

Sorry to post to a customer service thread, but they are lagging about a month behind on everything and I thought my answer should fix this issue for you much more quickly. If not, sorry again.


Hi Im having the same problem as stachhound i bought the Humble Bundle Physical Core Rulebook for Pathfinder 2ed, i did all the correct steps but when i pressed the place order nothing happened so i pressed it a few times and now i have in my credit card 4 pending charges for the shipping cost. Also as the ppost above i havent recived any email confirmation about if the order was placed and also i cannot see it in the orders history. what is happening? Need help asap or know what is going to happen. Thanks.

Customer Service Representative

Hi Stashhound,

It looks like Reckless was able to answer your question and help you get your order placed. Thanks so much for your patience and please let me know if you have any other questions!

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