September 2016 New Release Shipping Thread


Customer Service

Paizo Employee Customer Service Representative

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in September

New Digital Product Releases in September


↬If you have anything in your sidecart that is *ready to go* when we run the order spawning process, it will be shipped with this subscription.
↬If you want to add anything to this subscription order, you have until the authorization date to add it to your sidecart. If it is after the authorization date, make sure you choose to ship with the pending order number.
↬If you add an item to a pending subscription order and the added item has a "should ship from warehouse estimate of 4-11 business days or longer, your subscription shipment will wait until that new item(s) arrive before it can be shipped. This may delay your subscription shipment!
↬If you need to make changes to the payment method or shipping address, you can make changes to the subscription until the authorization date, if it is after the authorization date, double check the changes applied to both the pending order and the subscription.

❆✿❄If you have questions about your individual order or subscriptions, please start a new thread.❆✿❄

Dark Archive

I think you mean September not August.


*hands Katina cookies* More Great Old Ones please!

Paizo Employee Customer Service Representative

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Mine all mine...don't touch wrote:
I think you mean September not August.

*waves ninja edit wand*

I don't know what you're talking about... >_>

Paizo Employee Customer Service Representative

Thomas Seitz wrote:
*hands Katina cookies* More Great Old Ones please!

=^_^=

Paizo Employee Customer Service Representative

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We're dipping our toes into the auth pool and are feeling cautiously optimistic! A few more pokes and prods and we should be ready to dive in.

Paizo Employee Customer Service Representative

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Alright! Our little auth submarine should be gliding along just fine at the moment, so we're gonna let it do it's thing. Just let us know if your order looks like it has sprung a leak.


Thank you Katina! *hands over more cookies*


Yay! With both kids in school now, it totally crept up on me. :-)

Paizo Employee Customer Service Representative

All September subscription orders should now be generated. We're planning on starting to ship at the beginning of next week, so just let us know if there's anyone who has not yet received their confirmation email, or if there's something wrong on the confirmation they did receive. Thanks!

Customer Service Representative

The warehouse has started shipping the September subscription orders!

Paizo Employee Customer Service Representative

Hey folks, just an update to let you all know that our warehouse should be done shipping September subscription orders. If you have not yet seen your shipping confirmation email, there is likely something else holding your order back. Just let our Customer Service team know, and we'll be glad to help take care of it.

Another thing to note: I have edited the original post to reflect a change in the date for digital subscriptions. The new Pathfinder Society Scenarios are now expected to be released on October 5th.

Shadow Lodge

Adventure Path Charter Subscriber

My September order hasn't shipped. I've started a new thread for it.

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