Not able to checkout ):


Customer Service


Hi!

I was trying to proceed to the checkout page, but when I try it keeps sending me to 'Returning Customer' and from there, after I enter my password it sends me to the homepage instead of the checkout is there anything I can do on my end?

Thanks!

Customer Service Representative

Hello!

I'm sorry you're having trouble checking out. It looks like this is mostly likely related to bugs on our side of the system.

With your permission, I can try to submit the order from our side of the system.

Thanks!
Sharaya


That'd be great! It's just the 17 print edition books, right?


Also, totally didn't thank you for the reply!

Thanks!!!

Also, didn't see edit button until now, but if the price changed on the books please let me know. ty again

Customer Service Representative

Yes, it was for the 17 print edition books.

I was able to successfully submit this from our side of the system. It looks like everything is at the sale price. I'll send you an email confirming the specific order information.

I have set it suspended so you have a chance to review the order and give us approval before it ships. Please review the order and let me know it looks good, or if you need to make any changes.

Thanks!
Sharaya


Looks good! Thanks for your help (:

Customer Service Representative

Thanks for confirming that everything looks correct! You should get a shipping update in the near future!

If I can help with anything else, please let me know.

Thanks!
Sharaya

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