Missing delivery, no respons Païzo

[PietDB]

I have never recieved the delivery sent in June by Paizo.
I have paid it.
I send two mails to costumer service, I never had a response.
What must I do?

[Keith Greer]

Hello, PietDB!

We're currently researching what may have happened with your order. I will follow up with you via your email messages. Thanks for your patience!

KG