Please change shipping charges or cancel my subscriptions


Customer Service


Dear Ladies and Gentlemen,

Again, I had to pay extra custom fee beside the increased shipping charges today. Now it would be cheaper if I buy the print edition in my local store and the pdf at Paizo seperately. Currently, I pay the full price for the print edition (~25$) + ~14$ for shipping + ~14$ for custom fee. This is more than 50$ for one item.
And I still receive a book in the same boxing, so I don't know why I have to pay custom fees suddenly.

So please decrease the shipping charges significantly or cancel my subscriptions if this is not possible.

Kind Regards
Kuono

Customer Service Representative

Kuono,

Unfortunately, the shipping charges cannot be modified by us, and the custom fees are not something we can control. Based on this, I have cancelled your subscriptions. We're sorry to see you go, but we definitely understand.

Please write to customer.service@paizo.com if you have any further questions.

KG

Liberty's Edge

Hi, Kuono,

I had a very similar bad surprise yesterday. If you also are in the EU (I live in France), I believe it comes from the new VAT on non-EU products regulation that has been implemented very recently.

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