Hello. According to my order, the items shipped on Aug 16. I have revived notice of the PDFs being available to download, but there is no data when I enter the tracking provided for the order. Can you please confirm that this has shipped and provide me with the tracking number? Thank you.
William
William,
Our apologies for the tracking website giving you zero info. It's an ongoing issue that we're currently...tracking ourselves and hope to have an update for soon.
As far as your order; I can confirm that Order #36608106 was shipped out on 08/18 and should arrive no later than 08/30. If 08/30 comes and goes and you still don't have your package, please let us know. We'll get you a replacement ASAP!
KG