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My last subscription was divided into two packages, although I can't really fathom why. One of the two arrived; the second never did. According to the tracking page, the last activity on the second package was "Depature Scan: Enroute to USPS" in Urbancrest, OH, on June 26.
Since then, I have moved. I knew the move was coming, but the shipment came before the end of July (obviously, given the tracking), and I didn't leave my last address until July 16. As such, I figured there would be no problem with the package arriving before I moved, and indeed the other package arrived in plenty of time.
Is there anything I can do to try to get the missing package? Especially given that I'm at a new address? I have put the new address into the system, so there shouldn't be any problem with future shipments. However, I would like to get the two items from my subscription that never arrived.
Thank you,
-Rob