On Thursday, November 5, I purchased two PDF files online, and my card has been charged for it. The items are still showing in my cart, and I am showing no order history on my account. I have sent emails, but have not gotten anything back as of yet. I need to have someone help with this issue, ASAP. Please.
It looks like this was addressed via email, and you were ultimately able to access your PDF files on November 12th. Thanks in your patience with our responses. Let us know if there's anything further we can do!
KG